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Terms and Conditions
1. Scope
The following terms and conditions apply to all orders placed via our online shop. Our online shop is intended exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. Contracting parties, conclusion of contract, correction options
The purchase agreement is concluded with Norddampf.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after submitting your order, you will receive another confirmation by email.
3. Contract language, contract text storage
Language(s) available for the conclusion of the contract: German
We will store the contract text and send you the order details and our terms and conditions in text form. You can view the contract text in our customer login area.
4. Delivery terms
Shipping costs will be added to the product prices listed. You can find more details about shipping costs in the offers.
We only deliver by mail. Unfortunately, it is not possible to pick up the goods yourself.
5. Payment
The following payment methods are generally available in our shop:
credit card
You provide your credit card details when you place your order. Once you have been verified as the legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.
Sofort by Klarna
After placing your order, you will be redirected to the website of the online provider Sofort GmbH. In order to pay the invoice amount via Sofort, you must have a bank account that is activated for online banking, identify yourself accordingly, and confirm the payment instruction to us. You will receive further information during the ordering process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.
6. Retention of title
The goods remain our property until full payment has been received.
7. Warranties and guarantees
Unless expressly agreed otherwise below, the statutory liability for defects shall apply.
The following applies to used goods: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortened periods do not apply to claims based on damage caused by us, our legal representatives, or vicarious agents.
• in the event of injury to life, limb, or health
• in the event of intentional or grossly negligent breach of duty as well as malice
• in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
• within the scope of a guarantee promise, if agreed, or
• insofar as the scope of application of the Product Liability Act applies.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
8. Liability
We shall always be liable without limitation for claims based on damage caused by us, our legal representatives, or vicarious agents
• in the event of injury to life, limb, or health
• in the event of intentional or grossly negligent breach of duty
• in the event of warranty promises, if agreed, or
• insofar as the scope of application of the Product Liability Act applies.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely, (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
9. Dispute resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
10. Protection of minors
If your order includes goods whose sale is subject to age restrictions, we use a reliable procedure involving a personal identity and
age check to ensure that the customer has reached the required minimum age. The delivery person will only hand over the goods after the age check has been carried out and only to the customer personally.
Consequences of the right of withdrawal for the customer
Cancellation fees will be charged to the customer after cancellation at a rate of 5%–20%, depending on the condition of the purchased product.
Terms and conditions created with rechtstexter.de.
