General Terms and Conditions
1. Scope
The following terms and conditions apply to all orders placed through our online store. Our online store is intended exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are not primarily related to their commercial or independent professional activities. A business operator is a natural person, a legal entity, or a partnership with legal capacity who, when entering into a legal transaction, acts in the course of their commercial or independent professional activities.
2. Contracting party, conclusion of the contract, options for correction
The purchase contract is entered into with Norddampf.
By placing the products in the online store, we are making a binding offer to enter into a contract for these items. You may initially add our products to your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained for this purpose during the ordering process. The contract is concluded when you accept the offer for the goods in your shopping cart by clicking the order button. Immediately after submitting your order, you will receive a confirmation email.
3. Contract language, contract text storage
The language(s) available for entering into the contract: German
We save the text of the contract and send you the order details and our Terms and Conditions in text form. You can view the text of the contract in your customer account.
4. Terms of Delivery
Shipping costs are added to the listed product prices. You can find more information about shipping costs in the product listings.
We ship exclusively via mail order. Unfortunately, you cannot pick up the items in person.
5. Payment
In our store, you can generally use the following payment methods:
Credit card
By submitting your order, you are providing your credit card information. Once your identity as the cardholder has been verified, the payment transaction will be processed automatically and your card will be charged.
Immediately via Klarna
After placing your order, you will be redirected to the website of the online payment provider Sofort GmbH. To pay the invoice amount via Sofort, you must have a bank account set up for online banking, verify your identity, and confirm the payment instruction to us. You will receive further instructions during the ordering process. The payment transaction will be processed immediately afterward by Sofort, and your account will be debited.
6. Retention of title
The goods remain our property until full payment has been made.
7. Warranty and Guarantees
Unless otherwise expressly agreed below, the statutory liability for defects shall apply.
In the case of used goods, the following shall apply: if the defect occurs after the expiration of one year from the delivery of the goods, claims for defects shall be excluded. Defects occurring within one year of delivery of the goods may be claimed within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortening of time limits shall not apply to claims based on damage caused by us, our legal representatives, or vicarious agents
– in the event of injury to life, body, or health
– in the event of intentional or grossly negligent breach of duty as well as fraudulent intent
– in the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and compliance with which the contractual partner may regularly rely on (cardinal obligations)
– within the scope of a guarantee promise, if agreed or
– insofar as the scope of application of the Product Liability Act applies.
Information on any additional warranties that may apply and their exact terms can be found with the product and on special information pages in the online store.
8. Liability
For claims based on damages caused by us, our legal representatives, or vicarious agents, we shall always be liable without limitation
– in the event of injury to life, body, or health
– in the event of intentional or grossly negligent breach of duty
– in the case of warranty promises, if agreed, or
– to the extent that the Product Liability Act applies
In the event of a breach of material contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and compliance with which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited to the amount of the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
9. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
10. Youth protection
If your order includes goods subject to age restrictions, we ensure that the customer meets the minimum age requirement by using a reliable procedure that involves a personal identity and
Age verification ensures that the person placing the order has reached the required minimum age. The delivery person will hand over the goods only after age verification and only to the customer in person.
Consequences of the customer's right of withdrawal
There are cancellation fees for the customer following cancellation, ranging from 5% to 20% depending on the condition of the purchased product.
Terms and Conditions created with rechtstexter.de.